Kiosk Guides for Learning

Is not wisdom based on being well informed?
Plato, 429 – 347 BCE
Greek philosopher

Resource management series

Case studies

What: Case studies

  • are written summaries of real-life cases based upon data and research
  • require you to isolate and think through the key issues.
    Compare them with any theories and the context of their environment
  • identify appropriate strategies to resolve the 'case'
  • weigh the pros and cons of the options/strategies
  • recommend the best resolution and present a rationale for it.

How:  The process of developing a case study:

  • Define the objective of the case study
  • Identify the important players within the organization,
    the stakeholders or those who have a vested interest in the outcomes
  • Identify other target groups of the organization,
    whether clients or suppliers
  • State the official mission of the organization
  • State the historical mission of the organization
  • State the understood mission of the stakeholders in the organization
  • Scale the importance of stakeholders,
    whether decision-makers or those subject to the consequences
  • Outline the formal decision-making process
  • Note informal decision-making processes
  • Identify the process of production or service delivery
  • Identify support mechanisms
  • Identify competitors

What is the organizational context of the profession or of competitors?

  • State the major problem
  • State subsequent problems and implications
  • State the role of management
  • State the role of production/service providers
  • Identify strategic issues
  • Identify decisions needed to be made
  • Identify risk factors
  • Identify historical precedents

Define remedial options

Compare options as regards pros and cons, theory, risk factors

Make your recommendation and justify

Write an executive summary focusing on key elements

Assignment links

Completing a class assignment | Organizing challenging projects |
Project management (.pdf organizing form) | Developing case studies |
Spreadsheets and budgets | Setting your (school) budget |
Presenting projects/speeches | Public speaking |
Presenting your positive image/brand | Public speaking match game

* definition adapted from Alternative Modes of Teaching and Learning, Case Studies, the University of Western Australia, Perth, Australia.